New members save $149
Offer valid for new memberships only. There is a maximum of 1 redemption per
person / household.
100% satisfaction policy.
If you're unhappy with your starter pack for any reason, send it back to us
in the first 30 days for a full refund, no questions asked! See refund policy here.
A minimum of 3 refill shipments is required to redeem this promotion after you
receive your starter pack. If you’re unhappy with your starter pack for any reason, we offer a full
refund within 30 days of receiving your order. Should you wish to cancel your membership before the
minimum term you will be required to pay the promotional discount back in full,
being $149 prior to being able to cancel
Gifting fairplay policy.
The starter pack promotion can only be redeemed once per person/household. If the
gift receiver has previously redeemed any new membership promotions in the past,
the $149 discount will be invalid and will be deducted from
the gift receivers refill credit balance. As the discount is substantial, we have a strict policy
about redeeming this offer more than once.
STARTER PACK PROMOTION:
These terms & conditions relate to new & gifting membership buying options.
ELIGIBILITY CRITERIA: (NEW MEMBERSHIPS) The Starer Pack promotion is available to customers in Australia and USA only. There is a maximum of 1 redemption of either a new or gifted membership per person/household. The Luxuriate uses a data matching system and any member attempting to order a subsequent starter pack will have that membership cancelled.
ELIGIBILITY CRITERIA: (GIFTED MEMBERSHIPS) The Starter Pack promotion is available to customers in Australia and USA only. As mentioned above customers may only redeem this starter pack offer once, either by purchasing the NEW MEMBER option or GIFTING option, not both. If the gift receiver has previously redeemed any starter pack promotion in the past, the $149 discount will be invalid and will be deducted from the gift receivers refill credit balance.
RETURNS: If you’re not happy for any reason simply ship back your goods to receive a full refund within 30 days of receiving your order. All items must be in unused, brand new condition and must have original packaging intact to qualify for a refund. Please Contact Us for further instruction and refer to our full Returns policy here.
EARLY CANCELLATIONS: For all membership cancellations prior to receiving at least one candle refill shipment, all orders will be treated as “one-off” and any discounts applied to the order will need to be repaid in full before being able to cancel.
FAILED PAYMENTS: If your first candle refill repayment fails after two attempts, you will be given written notice by way of email of the overdue account. If the account remains overdue and no contact has been made, The Luxuriate reserves the right to pursue the full amount of the discount received, being $149. If the account continues to remain overdue, it will be referred to a debt collection agency and further costs may be incurred by you.
(i) The Luxuriate reserves the right to cancel any order without notice.
(ii) You agree to The Luxuriate using its automated system to process payments within the membership terms.
(iii) The above terms are valid from the 8/05/2022 onwards. All offers redeemed prior to this date are subject to any terms agreed to at that time.