We love rewarding our loyal customers with a lucrative reward system that gives back each time you shop. Reward points can be accumulated over time and continually renewed by active members by simply shopping with us frequently. Your Luxuriate reward points will expire within 6 months of inactivity on your account; meaning, if you haven’t shopped with us and had an order shipped within 6 months of your previous order, your points will expire. You will be given a 1-month grace period to place an order to keep your points. If no order has been placed, our system will automatically remove your points once your grace period lapses. Once points have been removed from your account; this cannot be undone or reinstated under any circumstances.
We will notify you of expiring points via email to the email address listed on the account, please ensure this is correct and up to date. We will send out all correspondence via email. If you opt out of our marketing emails – it is not our responsibility to ensure acknowledgement of our emails. Please note it is the responsibility of you, the customer, to manage and ensure that your points do not expire. Customers with subscriptions should also ensure that the future ship date is not after the points expiry date. In this instance, points will be removed from that shipment on the expiry date and the future order will be charged in full as normal.
See all our terms and conditions here.
Subscribe and save up to 20% when automating shipments on replenishable Luxuriate and Concept Store items. Feel free to pause or cancel anytime (Excluding Starter Pack Promotion).
Add items that you wish to only receive once off to your next shipment. All products added as a one-time only purchase will automatically remove from your account after being shipped.