You get to choose your onyx or marble stone holder, pair it with your favourite candle refill, and complete your experience with a selection from our tea light Discovery Sets.

The Candle Experience is the best way to start your journey with us. You begin with a discounted Starter Pack, followed by one refill shipment every 3 months, for a total of 3 shipments. After the third refill, the experience will continue with no ongoing commitments giving you the full flexibility to change refill frequency and to pause/cancel your membership at any time.

Our small-batch stone holders often sell out before they are made. Secure yours today with a pre-order! Pay for your starter pack now, and once it’s shipped, your experience begins. You’ll only be billed for your next refill shipment 3 months after receiving your starter pack.

Absolutely! You have complete flexibility to switch up the scents for your future shipments. Just log in to the member area and make your selection before your next shipment is processed.

As one of our VIP members, you enjoy exclusive discounts on your candle refills. If you choose one refill, you’ll receive a 10% discount, making it just $59. But here’s the best part—the more refills you add, the bigger the savings, with up to 30% off! And to sweeten the deal even more, you’ll always enjoy free shipping.

Once you sign up, you’ll receive details about how our Refill Return System works. In a nutshell, after you’ve collected 6 empty refills, we’ll include a return package with instructions in one of your refill shipments. Simply send the empties back to us—we’ll clean and reuse them in our eco-system, leaving disposable candles in the past.

If the first scent isn’t quite what you imagined and you’ve discovered a new favourite from our samples, no worries! We have an easy exchange process—just send us an email, and we’ll arrange for the right scent to be sent out to you promptly.

Fun fact: Our customers typically take about 80 days to burn through their refills, so we’ve set the default frequency at 3 months. But we know everyone burns at their own pace, so you have the flexibility to adjust your shipment frequency to every 1-3 months in your member area.

We understand that a subscription isn’t for everyone, and we want everyone to enjoy our one-of-a-kind pieces. That’s why you can choose the one-time purchase option, allowing you to enjoy the glow without any commitment. Just a heads up, though—the perks and limited offer are exclusive to our members.